Death Claim Analysis For the Year 2009-10 Amount in Crores | |||||||
Company | Total amount of Death Claims Payable | Total Amount of Death Claims Paid | % of Death Claim Amount Paid | Total Amount of Death Claim Repudiated | % of Death Claim Amount Repudiated | Total Amount of Claims Pending | % of Claims Amount Pending |
Aegon Religare | 2.58 | 1.08 | 41.86 | 1.13 | 43.80 | 0.37 | 14.34 |
Aviva | 31.71 | 25.37 | 80.01 | 4.57 | 14.41 | 1.77 | 5.58 |
Bajaj Allianz | 353.11 | 294.92 | 83.52 | 25.79 | 7.30 | 32.40 | 9.18 |
Bharati AXA | 11.06 | 7.57 | 68.44 | 3.49 | 31.56 | 0.00 | 0.00 |
Birla Sunlife | 130.21 | 102.76 | 78.92 | 26.46 | 20.32 | 0.67 | 0.51 |
Canara HSBC | 4.75 | 1.15 | 24.21 | 0.48 | 10.11 | 3.12 | 65.68 |
DLF Pramerica | 0.70 | 0.48 | 68.57 | 0.01 | 1.43 | 0.21 | 30.00 |
Future Generali | 11.73 | 3.61 | 30.78 | 4.05 | 34.53 | 4.07 | 34.70 |
HDFC Standard | 79.75 | 66.58 | 83.49 | 5.89 | 7.39 | 7.28 | 9.13 |
ICICI Prudential | 248.52 | 218.04 | 87.74 | 10.98 | 4.42 | 19.50 | 7.85 |
IDBI Federal | 8.68 | 2.70 | 31.11 | 1.61 | 18.55 | 4.37 | 50.35 |
India First | 0.17 | 0.07 | 41.18 | 0.01 | 5.88 | 0.09 | 52.94 |
ING Vysya | 29.68 | 24.91 | 83.93 | 1.58 | 5.32 | 2.89 | 9.74 |
Kotak Mahindra | 67.97 | 55.91 | 82.26 | 3.61 | 5.31 | 8.45 | 12.43 |
Max New York | 126.55 | 78.07 | 61.69 | 18.16 | 14.35 | 30.32 | 23.96 |
Met Life | 76.63 | 40.50 | 52.85 | 18.48 | 24.12 | 17.55 | 22.90 |
Reliance Life | 103.47 | 79.61 | 76.94 | 15.80 | 15.27 | 8.02 | 7.75 |
Sahara | 7.10 | 4.73 | 66.62 | 0.25 | 3.52 | 2.12 | 29.86 |
SBI Life | 103.35 | 92.44 | 89.44 | 5.93 | 5.74 | 4.98 | 4.82 |
Shriram | 17.42 | 5.47 | 31.40 | 4.10 | 23.54 | 7.85 | 45.06 |
Star Union Dai-ichi | 0.91 | 0.61 | 67.03 | 0.00 | 0.00 | 0.30 | 32.97 |
Tata AIG | 75.56 | 52.00 | 68.82 | 12.03 | 15.92 | 11.53 | 15.26 |
LIC of India | 5049.43 | 4799.55 | 95.05 | 80.36 | 1.59 | 118.45 | 2.35 |
Death Claim Analysis For the Year 2009-10
Aegon Religare: ‘Kum insurance dene ki bimari’
The insurer has been running a high-pitched ad campaign cajoling the ‘masses’ to buy more
insurance. But a look at their official ‘claims settled’ and ‘claims repudiated’ ratios indicate
that the insurer’s policy payouts have a lot of scope for improvement.
Aegon Religare has had a long-running campaign on various media platforms, trying to 'educate' the general public on the need to take sufficient insurance cover. The actual advertisement shows Bollywood star Irrfan Khan highlighting the fact that the Indian masses tend to take less life insurance cover than what is required for them.
According to the insurer's ad, this (not taking sufficient life cover) is a disease in itself. So goes the catch-line in the usual ad voiceover baritone: (Not taking enough life cover) is 'Kum Insurance lene ki bimari' (the disease of taking less life cover).But herein lies the rub…
Aegon Religare can claim that the masses do not take sufficient life cover. But what about the total number of life insurance policy claims that the insurer has actually settled?
Let's keep this shrill campaign aside. According to figures released by insurance regulator IRDA's (the Insurance Regulatory and Development Authority) report for 2009-2010, the 'claims settled ratio' (the number of claims settled with respect to claims received) for Aegon Religare is a measly 48%, and the claims repudiated ratio (the number of claims rejected with respect to claims received) is as high as 44%.
It is clear from these IRDA figures that all Aegon Religare customers coming forward to take
insurance cannot be guaranteed that their claims will be settled. Of course, claims settlement for a life policy depends on the details given in the offer document, like full and complete disclosure of pre-existing ailments, etc. That is because insurance contracts are signed on the condition of utmost good faith, both on part of the insurer and the policyholder.
But even a cursory glance at the figures provided by IRDA for the previous year (2008-09) clearly indicates that Aegon Religare has us wondering whether the insurer itself is suffering from 'kum insurance dene ki bimaari.' For the above year, Aegon Religare had not settled any of the claims that had been submitted to it. On top of that, the insurer repudiated 71% of the claims that had been submitted to it in the above period.
(Max New York Life-Max fall in claims settlement ratio) Moneylife had pointed out how Max New York Life (MYNL) had settled 3,943 claims out of the 6,019 claims it had received in 2009- 10; its claims settlement ratio had fallen from 90% (2008-09) to 65% (2009-10).
Despite the opening up of the insurance sector to private players, government behemoth Life
Insurance Corporation of India (LIC) had a claims settled ratio of 96% and a low claim repudiation figure (just 1%) for 2009-10, according to the insurance regulator.
Among the other players, for the same period, these were the claims repudiation figures (HDFC
Standard Life: 4% and ICICI Prudential: 3%) of total claims submitted. Other insurers, who have high claims repudiation figures include Future Generali (29%); IDBI Federal (23%), and Bharti AXA Life (22%), according to the IRDA report of 2009-10 quoted above. High performers in claims settled include HDFC Standard Life (91%), ICICI Prudential (90%) and ING Vysya (89%), according to IRDA.
Pension Plus FOR YOUR LIFE AFTER RETIREMENT
HAVE YOU PLANNED FOR YOUR LIFE AFTER RETIREMENT
•REGULAR INCOMREGULAR INCOME
•HEALTHCARE/MEDICAL
•LIVING WITH DIGNITY
•INFLATION
•LOVE AND CARE
•WIFE’S NEEDS
•GIFTS TO GRAND CHILDREN
•SOCIAL LIFE/HOLIDAYS
ECONOMIC SURVEY
Average monthly expenditure per family per montAverage monthly expenditure per family per month
In 1920 Rs. 1/-
In 1940 Rs. 10/-
In 1960 Rs. 100/-
In 1980 Rs 1000/-
In 2000 Rs 10,000/-
In 2020 Rs. 100,000/-
In 2040 Rs 10,00,000/-
What kind of planning have you done for receiving every month in between 2030 to2050 your GOLDEN RETIREMENT PERIOD
PLAN TODAY FOR BETTER TOMORROW
Am I in the right types of investments?
―Will I outlive my money
―Will my investments keep up with inflation?
―Have I saved enough?
―What will my retirement expenses be?
―How much can I withdraw each month once I’m retired?
Don’t put all your eggs in one basket!
Diversify your portfolio
Art
Bank Deposits
Bonds
Commodities
Equity Shares
Gold & Jewellary
Government Securities
Insurance
Mutual Funds
Real Estate
Structured Products Asset class
LIC’s Pension Plus is a unique ULIP plan where the
minimum rate of interest is guaranteed. This plan is
excellent investment towards essential long term
financial planning.
Pension Plus is in compliance with
the current IRDA norms. Pension
Plus is truly an innovative plan that
suits your needs just too perfectly.
The features of the LIC Pension Plus
Rate of Interest applied to gross premium.
•Being Market Linked, the plan has possibility of
getting excellent returns.
•Due to minimum interest guarantee, you are
protected against fluctuation of interest due to policies
of the government in the distant future.
•A unique Unit Linked Pension Plan with guarantee
on the minimum rate of interest.
Free switching between funds two times every year
and at a very nominal fee thereafter.
Choose any one of the 2 funds i.e. Debt (Low Risk) & Mixed (Medium Risk) Fund
Top-ups facility – additional premium can be paid at
anytime to invest in the funds with no upper limit.
Benefit on Maturity :
1.Option to commute
1/3rd. of the Maturity
Proceeds.
Compulsory purchase of
Annuity ensures
channelisation of funds for
specific purpose.
1.Annuity purchased from
Fund Value or Guaranteed
Maturity Proceeds
whichever is higher.
Benefit on death – Fund Value. Nominee has the
option to receive the amount in lump Sum or as
Annuity.
Convenient modes of payment, Single Premium mode
also available.
No surrender charges will be imposed after 5 yrs.
Payment of Premiums:
You may pay premiums
regularly at yearly, half-yearly
or quarterly or monthly
(through ECS mode only)
intervals over the term of the
policy. Alternatively, a Single
premium can be paid.
A grace period of 30 days will
be allowed for payment of
yearly or half-yearly or quarterly
premiums and 15 days for
monthly (through ECS)
premiums.
Minimum Premium -
Regular premium (other than monthly (ECS) mode) : Rs. [15,000] p.a.
Regular premium (for monthly (ECS) mode) : Rs. [1,500] p.m.
Single premium: Rs. [30,000]
Maximum Premium -
Regular premium : Rs. [1,00,000] p.a.
Single premium: No Limit
Annualized Premiums shall be payable in multiple of Rs. 1,000 for other
than ECS monthly. For monthly (ECS), the premium shall be in multiples
of Rs. 250/-.